When will my order ship?
Orders received by 2 PM local time typically are processed the same day received. Shipping times will vary depending on your location and selected shipping options. Typical shipping times range from 1-5 days and may vary during the holiday season. For FED EX shipments you can track the progress of the order using their order tracking number available on your order. Shipping delays can occur when the wrong address or zip code is submitted for the shipping address. If the shipping company cannot deliver the package we will contact you via phone or e-mail.
What shipping options are available?
Autofab offers our customers the option of selecting ground, through either the United States Postal Service USPS) or Fed Ex for shipments in the continental U.S.
How are returns handled?
If an item needs to be returned, the customer is responsible for the return shipping fees and should obtain a Return Merchandise Authorization (RMA). Please contact our Customer Service Department at (619) 562-1740 to discuss the reason for the return and make the necessary arrangements. The amount of the refund will be based on the purchase price of your products and may include a restocking fee.
Do you ship outside the continental U.S.?
For shipping outside the continental U.S. We ship to Canada, Alaska, Hawaii, Puerto Rico, or other U.S. Territories, or international locations at this time using USPS only. Payments are made by ACH only!